Terms of Service

Last Updated: 17th of July, 2024
Welcome to Twise! These Terms of Service ("Terms") govern your access to and use of our services, including our website, applications, platforms, and any software provided by Twise (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms
By creating an account, accessing, or using our Service, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service.

2. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of such changes by updating the date at the top of this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

3. Your Account
To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Use of the Service
Twise grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial purposes. You agree not to use the Service for any unlawful purpose or in a manner that violates these Terms.

5. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Twise and its licensors. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as authorized by these Terms.

6. User Content
You may be able to submit content to the Service. You retain all rights in, and are solely responsible for, the content you submit. However, by submitting content, you grant Twise a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with the Service.

7. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

8. Indemnification
You agree to defend, indemnify, and hold harmless Twise and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

9. Limitation of Liability
In no event shall Twise, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

10. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

11. Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City and County of San Francisco.

12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Twise, Inc
548 Market St
PMB 23938
San Francisco, California 94104-5401 US
hello@twise.ai

13. Data Protection and Compliance

GDPR Compliance
Twise is committed to complying with the General Data Protection Regulation (GDPR). We are dedicated to safeguarding the personal data of our European Union (EU) users and ensuring that their privacy rights are respected. Our practices are designed to provide a high level of data protection and security in accordance with GDPR requirements. For more information on your rights under GDPR and how we process personal data, please refer to our Privacy Policy.

Data Storage and Subprocessors
Data Storage in SwitzerlandAll user data collected by Twise is stored securely on servers located in Switzerland. Switzerland is recognized for its stringent data protection laws, and by storing data in Switzerland, Twise ensures that user data is afforded a high level of protection.

Subprocessors in the USA
To provide a comprehensive service, Twise may engage subprocessors located in the United States of America (USA). These subprocessors are carefully selected and obliged to handle data in accordance with Twise's data protection standards, ensuring compliance with relevant data protection laws and regulations. Twise remains responsible for the processing of your personal data by our subprocessors and ensures that adequate safeguards are in place for the transfer and processing of your data.

Further documentation
- Standard Saas Contract
- Privacy Policy
- Cookie Policy