Twise Privacy Policy

Last updated: 13th July 2023
At Twise, we take your privacy seriously and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from), or use our services, and tell you about your privacy rights and how the law protects you.

1. Who We Are

Twise is a platform that allows users to create and interact with AI-based digital representations of people, or personas. Twise is responsible for your personal data (referred to as "we", "us" or "our" in this privacy policy).

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, including: Identity Data (such as your username or similar identifier), Contact Data (such as your email address), Technical Data (such as internet protocol (IP) address, your login data, browser type and version), Profile Data (such as your interactions with digital personas), and any data related to the content of your conversations with digital personas.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to: provide our services to you; manage your account; keep our platform safe and secure; and improve our services.
We reserve the right to send you emails about our product, updates, and relevant promotions as part of our communication and marketing efforts. By using our services, you agree to receive such emails in accordance with our privacy policy.

4. Disclosures of Your Personal Data

We may have to share your personal data with external third parties for the purposes of providing our services. These include service providers who provide IT and system administration services, and authorities who require reporting of processing activities in certain circumstances. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We store your data on secured servers with the same level of security that governments and banks use.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to: request access to your personal data; request correction of your personal data; request erasure of your personal data; object to processing of your personal data; request restriction of processing your personal data; request transfer of your personal data; right to withdraw consent.

8. Deletion and Access Requests

To exercise your right to delete your account or to request access to your data according to the General Data Protection Regulation (GDPR), please contact us at hello@twise.ai. We are working on providing an online method to facilitate this and will update when it is available.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

10. Contact Us

If you have any questions or comments about this policy, or if you would like to exercise any of your legal rights, please contact us at:

Twise, Inc
548 Market St
PMB 23938
San Francisco, California 94104-5401 US
By creating an account with Twise, you agree to the terms of this privacy policy.



Twise Digital Persona Creation Policy

Last updated: 5th July 2023
Twise provides a platform that allows users to create digital personas using artificial intelligence (AI). This policy explains our rules and guidelines regarding the creation of these digital personas. By using our services and creating digital personas on Twise, you agree to abide by this policy.

1. Digital Persona Creation

When creating a digital persona on Twise, you must ensure that your actions are lawful, respectful, and in accordance with our terms of service, privacy policy, and this digital persona creation policy.

2. Use of Real Person's Identity

The creation of digital personas based on or inspired by real people is allowed on Twise. However, it is important to ensure that such use is done in a manner that is respectful, non-defamatory, and does not infringe upon the rights of the person being represented.
The creation of a digital persona based on a real person must be clearly marked as such and must not be used to mislead others into believing the digital persona is the actual person or officially associated with the person.

3. Non-commercial Use

Digital personas created on Twise should be used for non-commercial purposes only, unless explicitly authorized by Twise. This includes not using digital personas to sell or promote products or services, or to generate revenue in any form without explicit consent from Twise.

4. Educational and Entertainment Purposes

Digital personas on Twise should be created and used for educational and entertainment purposes. They should not be used to spread misinformation, hate speech, or to harm or deceive others.

5. Responsibility

The user creating a digital persona is solely responsible for that digital persona. Twise is not responsible for the actions or statements made by any digital persona. Users should exercise caution and use their best judgement when interacting with digital personas.

6. Violations

Violations of this policy may result in the suspension or termination of your account and access to Twise services. Twise reserves the right to remove any digital persona that violates this policy or the terms of service at its sole discretion.

7. Reporting

If you believe that a digital persona violates this policy or infringes on your rights, please contact us at hello@twise.ai with detailed information about the issue. We will review your report and take appropriate action.

8. Updates to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.
By creating a digital persona with Twise, you agree to the terms of this policy.